Contact
Us
| Any
time you have any questions, comments or suggestions
you can feel free to contact us! Our team of dedicated
and professional staff strive to answer customer requests
as quickly as possible. We have a record response time.
Most questions are responded to within one business
day.
Visit
the Support Center for total
customer care. |
| Departments |
Handles: |
| General,
Sales Questions:
Fill Out Contact Form
(Email:
sales@myhostingbank.com) |
If
you have any questions before signing up, you can
reach us here. |
| Billing
& Accounts:
Open a Billing Ticket
(Email:
sales@myhostingbank.com)
(client use only) |
Enable/Disable
SSH, Billing Issues, Plan Upgrades, Purchase Add-ons,
Suspension Notices, Domain Name Issues, Account
Login Problems. |
| Support
& Technical Issues:
Open a Support Ticket
(sales@myhostingbank.com)
(client use only) |
Alert
Site down, broken CGI scripts, Network Issues, FTP/uploading
problems, control panel issues. |
| Goto
HelpDesk (Open & Track Tickets) |
|
US
Phone Support:
+44 871284 4515
Available
9am - 12pm
|
Get
Skype
and call us for free! |
|
| Live
Chat (Refresh page to update status) |
|
| Division |
UIN |
Add |
| Support
#1 |
300762026 |
 |
| Support
#2 |
242659148 |
|
Billing,
Activations,
Domain Names #1 |
262976072 |
|
Billing,
Activations,
Domain Names #2 |
255954469 |
|
To
chat to our live chat operators, you must download
and install ICQ! (free)
Available at: http://www.icq.com/download/
(Windows 98/2000/Me/XP/Mac) |
| Important
Notes:
Our live chat technicians are ONLY trained to cover
their specific divisions. If you have a query that's
not related to that division, you must open
a ticket. Our support techs are not trained
and do not have the required tools to deal with
issues outside their division. |
|
| My
Hosting Bank Inc. Contact |
|
|
|
|
Email: info@myhostingbank.com
|
Support:
Email/Live Help (Web/ICQ/AIM)
24 hours a day, 7 days a week
|
| General:
+44 871284 4515
+08704952155
24 Hrs Services |
|
|
